NLP Coaching

By Sue Brereton – Guest Writer The Costs of Conflict When researching workplace conflict I found most articles and papers cited that between 30-50% of a typical manager’s time is spent managing workplace conflict. They also said that the costs of organisational conflict include staff absenteeism, attrition and litigation expenses;…

  Oh, our language! It is something most people use so unconsciously! When communicating to each other people blurt out words thinking that everybody else uses the same words with the same meaning as they do! Are they mistaken! Most people never stop to think why they use the words…

In Part 1 of this article we discussed the issue of denial. When people are confronted with an aspect, an idea, a fact or a situation which challenges their model of the world there is a part of their mind which refuses to deal with anything uncertain and which resorts…

Today I would like to turn your attention toward an aspect of the human mind that refuses to deal with anything uncertain and resorts to denial every time its “certainty model” is challenged. As a broad generalization* most people when confronted with an idea, fact or situation which challenges their…