How to Consciously Use Non-Verbal Communication Cues to Reinforce Your Verbal Message
Only 7% of Your Communication is Verbal, Are You Wasting the Other 93%? This commonly-cited statistic is based on a famous study by Mehrabian and Ferris, first published in 1967 and has been confirmed by other studies since then. Of course, the findings have been challenged and Mehrabian himself acknowledged…