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We want you to be
satisfied and richly rewarded with every investment you
make with us. The audios, videos and books we offer are
absolutely guaranteed. Conditions apply, please check with
our team.
Helpful Advice To Ensure
Your Complete Satisfaction
We suggest you have a
good understanding of what you're purchasing since some
programs are advanced. If you have questions, please
contact us at the addresses and phone numbers below.
Guaranteed Free of
Defects
All books, audios and
videos purchased from us are guaranteed to be free of
material defects. You may return any item for a free
replacement if it does not arrive in satisfactory
condition. Defective audio cassettes/CD's will be replaced
for you as long as we continue to stock that title.
Foreign orders, please include return postage. Some
exceptions apply.
Returns and Exchanges
Call us for a return
authorization number. Include the return authorization
number when returning the item so we may credit your
account. Do not return products to US or Australia. When
you call, we will provide you with the proper address to
return your item. Please help us by being prepared to
explain the problem with your order. Please note, there
are no refunds for changing your mind or any other reason,
except defects.
Note Data CD's/DVD's
A CD or DVD is defined as
a removable media that contains Data as well as
music or Video, such as all our video, audio products or
the Trainers' Support disks that contains manuals, slides,
etc. As we live in an era of easy duplication and copying,
we follow the guidelines for replacement as they are
enforced by the music and software industry (to
protect our copyright). That is, once the media was in
your possession, the only replacement will be if the
product is faulty or defective. Replacement will be made
with the same product.
Click here to go to our
Secure Site to Order
Product
Satisfaction Guarantee
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